Careers

Customer Service Officer

 

Responsibilities

  • Attend to enquires by holiday makers in Bintan Resorts on ferry bookings & other related travel services.
  • Handle group & charter ferry bookings, ticketing, issuance of boarding passes & special arrangement for corporate companies, Travel agencies, Resorts, Golf course & Spa operators.

Requirements

  • Educational Level – GCE ‘€˜A’€™ level and Polytechnic preferred.
  • Proficient in English and Mandarin, as need to liaise with Chinese speaking individual.
  • Good communication skills – oral and written.
  • Pleasant personality, is a team Player, organized and meticulous.
  • IT-orientated with good knowledge in Ms Office.
  • Must have passion to meet, greet and serve customers.
  • Hospitality experience preferred. However, applicants without such experience but with passion to serve will be considered.
  • Successful applicant will be provided with relevant training.

Working Hours / Location

  • 6-days week
  • Willing to work on shift duties including weekends and public holiday.
  • Suitable for residents living in the East area, as work location will be at Tanah Merah Ferry Terminal.
  • Salary commensurate with experience.

 

Interested applicants, please send your resume to HR at hr@brf.com.sg

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