Announcements

Tanah Merah Ferry Terminal Upgrade

Singapore Cruise Centre (SCC) will undertake an upgrade of Tanah Merah Ferry Terminal (TMFT) to modernise its facilities, enhance passenger experience and position for growth. Passengers will be able to look forward to future self-service kiosks for seamless, contactless check-in, bag drop and boarding by Jan 2025. The terminal will also be getting an updated look, a larger passenger departure area as well as other amenities including more F&B outlets. The year-long renovation will be done in stages to minimise inconveniences to the users of our terminal. Ferry services to and from Batam, Bintan, Desaru Coast and Tanjung Pengelih remain unaffected.

ATM services (DBS Bank) are available at the terminal. 

Please check www.singaporecruise.com.sg regularly for the latest updates.

Automated Clearance Initiative

Indonesians who are non-first time visitors to Singapore are eligible to use the ICA automated clearance lanes at Tanah Merah Ferry Terminal (TMFT).

Please refer to ICA’s website (https://www.ica.gov.sg/enter-depart/for-visitors/ACI) for more information on use of Automatic Clearance Initiative

Public Advisory on Fake SG Arrival Card Website

The Immigration & Checkpoints Authority (ICA) clarified that the official SGAC e-Service by ICA does not require travellers to make a payment to complete the online submission.

ICA takes a serious view of such fake websites as they undermine public trust in our system and processes.

A Police report has also been made. ICA will work to bring down the website and will continue to monitor the situation.

Travellers who require to use the SGAC e-Service may proceed to the ICA’s website at https://eservices.ica.gov.sg/sgarrivalcard or download the SG Arrival Card mobile application from Apple AppStore and Google Play.

You may read full report here > https://www.ica.gov.sg/news-and-publications/newsroom/media-release/public-advisory-on-fake-sg-arrival-card-website

Reminder to Declare and Pay Taxes on Dutiable and Taxable Goods

Under Singapore’s laws, all arriving travellers are required to declare and pay duty and Goods and Services Tax (GST) when bringing in dutiable and taxable goods exceeding their duty-free concession and GST relief respectively.

For more information on arrival procedures, you may refer to Singapore Customs website at https://www.customs.gov.sg > Individuals > Going Through Customs > Arrivals > Guide for Travellers.

We have refreshed our website with a new look!

If you encounter any issue while making a booking or browsing the website, please feel free to contact [email protected] for assistance.

As we continue to enhance the website with additional features to make your Bintan journey more enjoyable, we seek your understanding if you encounter any intermittent slowness during this initial phase.

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